Hi @Angela
Welcome to our forum!
Are you cleaning up messages in a shared folder?
In Outlook, you can have the following built-in methods to clean up messages:
Organizing Rules: Set up rules to automatically move or delete messages based on specific criteria, such as sender, subject, or keywords.
Conversation Clean Up: This feature removes redundant messages in email threads. You can clean up a single conversation, a folder, or even a folder and its subfolders. Redundant messages are moved to the "Deleted Items" folder by default.
Archiving: Move older messages to an archive folder to reduce clutter in shared folders.
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