Share via

MFA Prioritizing SMS Over Authenticator

Khadbis-2255 0 Reputation points
2025-03-26T19:38:21.86+00:00

For the past week or so, the global administrator in our tenant only receives SMS notifications even though authenticator is set up and the preferred MFA method. Prior to this, Authenticator was always selected. We're using the free entra license with security defaults enabled, and this only appears to affect the global administrator and not any other user. Is there any reason why this behavior has suddenly changed?

0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.