ProvisionNotSupportedForRegion in West Europe for Mysql Flexible Server

Question

ProvisionNotSupportedForRegion in West Europe for Mysql Flexible Server

Giovanni Mellini 0

I cannot deploy a Mysql Flexible Server in West Europe with my subscription. Please tell me if any restriction applies

Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-03-28T19:44:00.0166667+00:00

Hi Giovanni Mellini,

Just checking in to see if the below answer provided by Vahid Ghafarpour

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Giovanni Mellini 0 Reputation points

2025-03-30T12:49:21.7466667+00:00

Hello,
No, I couldn´t solve the problem yet: when I try to create a support request, it redirects me to Microsoft Q/A saying "Your support plan includes prioritized responses by support engineers on Microsoft Q&A."and don´t letting me creating the ticket.

Best regards
Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-03-31T01:15:58.12+00:00

Hi Giovanni Mellini,

Could you please share details in the private chat for deeper analysis.

Thanks
Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-03-31T10:09:34.0633333+00:00

Hi Giovanni Mellini,

Please follow the below instructions to create billing support request and avoid getting stuck in endless loop.

1.Navigate to this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/%7E/overview

2.Click Create a support request button at top

3. Click Switch to old experience button on right

4. On left, enter billing in the box and click Go

5. Select Billing and click Next

6. Select your subscription from the dropdown and click Next

7. At this point there will be a delay of several seconds, and then various options will be displayed. Click Create a support request button at the top. Do not click any of the other options.

8. Fill out screen, Summary, Problem type, Problem subtype, then click Next button at bottom

9. There will be another several second delay, and then some solutions will be displayed (this is similar to above). DO NOT CLICK any of the solutions, instead click on Return to support request button in upper left corner, similar to below

10. Now you are back at support case. Click Next button at bottom to continue to Additional details tab. Fill out information as required, one of the items you need is your Subscription ID.

You can open separate browser tab and navigate to your subscription in portal, the ID is there, click the copy button to the right of it, then paste it into the box on Additional details tab. Click Next to advance to Review + create tab, then click Create.

You should receive an automated email within a few minutes and then be contacted by support within 1 business day.

I hope this information helps. Please do let us know if you have any further queries.
Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-04-01T10:46:27.49+00:00

Hi Giovanni Mellini,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet.

In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-04-02T09:10:30.4733333+00:00

Hi Giovanni Mellini,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet.In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

1 answer

Your answer

Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-03-28T19:44:00.0166667+00:00

Hi Giovanni Mellini,

Just checking in to see if the below answer provided by Vahid Ghafarpour

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
Giovanni Mellini 0 Reputation points

2025-03-30T12:49:21.7466667+00:00

Hello,
No, I couldn´t solve the problem yet: when I try to create a support request, it redirects me to Microsoft Q/A saying "Your support plan includes prioritized responses by support engineers on Microsoft Q&A."and don´t letting me creating the ticket.

Best regards
Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-03-31T01:15:58.12+00:00

Hi Giovanni Mellini,

Could you please share details in the private chat for deeper analysis.

Thanks
Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-03-31T10:09:34.0633333+00:00

Hi Giovanni Mellini,

Please follow the below instructions to create billing support request and avoid getting stuck in endless loop.

1.Navigate to this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/%7E/overview

2.Click Create a support request button at top

3. Click Switch to old experience button on right

4. On left, enter billing in the box and click Go

5. Select Billing and click Next

6. Select your subscription from the dropdown and click Next

7. At this point there will be a delay of several seconds, and then various options will be displayed. Click Create a support request button at the top. Do not click any of the other options.

8. Fill out screen, Summary, Problem type, Problem subtype, then click Next button at bottom

9. There will be another several second delay, and then some solutions will be displayed (this is similar to above). DO NOT CLICK any of the solutions, instead click on Return to support request button in upper left corner, similar to below

10. Now you are back at support case. Click Next button at bottom to continue to Additional details tab. Fill out information as required, one of the items you need is your Subscription ID.

You can open separate browser tab and navigate to your subscription in portal, the ID is there, click the copy button to the right of it, then paste it into the box on Additional details tab. Click Next to advance to Review + create tab, then click Create.

You should receive an automated email within a few minutes and then be contacted by support within 1 business day.

I hope this information helps. Please do let us know if you have any further queries.
Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-04-01T10:46:27.49+00:00

Hi Giovanni Mellini,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet.

In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Prasad Chaganti 770 Reputation points Microsoft External Staff Moderator

2025-04-02T09:10:30.4733333+00:00

Hi Giovanni Mellini,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet.In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Answer 1

Vahid Ghafarpour 23,385 Volunteer Moderator

Thanks for posting your question in the Microsoft Q&A forum.

It can be region capacity constraint or your subscription restriction.

I'd file a support request with Azure to enable provisioning in the West Europe region for your subscription. You can do this through the Azure Support portal.

https://learn.microsoft.com/en-us/azure/mysql/flexible-server/resolve-capacity-errors-mysql-flex?tabs=portal

** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **

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ProvisionNotSupportedForRegion in West Europe for Mysql Flexible Server

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