How to assign / connect a user to a Session Host within a Host Pool?

Question

Hi, I created an Entra ID Host pool with one Session Host VM called BP-Test-1. However, even with adding the correct users to have IAM access to the Application Group and the Virtual Machine, I still am unable to add them as a user to that VM.

I can log into the VM using RDP or other connections using only the Admin account. All the other accounts do not allow a connection or allow me to add them as users assigned.

What else can I do? I have tried to create a support ticket for this issue but have found it extremely difficult to actually make a support ticket that goes to the right department. I met with a support member who helped me setup this test Host Pool and Session Host and VM using Entra ID but it does not actually work even with the "right" configurations. I do not understand what I am missing?

Answer 1

Hi Zach,

When you say you've already given IAM access to the Virtual Machine, do you explicitly mean either the Virtual Machine User Login role or the Virtual Machine Admin Login role? It must be one of these two, having contributor or owner at the VM or above is not a subsititute for one of these roles.

The other thing to check is the RDP Properties of the host pool, make sure, under the 'Connection information' tab that Microsoft Entra single sign-on = Connections will use Microsoft Entra authentication to provide single sign-on.