Windows 11 version 24H2 keeps failing with "Download error - 0x80248014"

Si Han Goi 0 Reputation points
2025-04-03T02:57:12.72+00:00

Hi,I have a HP Elitebook 640 G10 laptop with Windows 11, and the 24H2 update keeps failing, initially with "We can't install some updates because other updates are in progress. We will try installing later."

After I force disabled some other Intel updates that were causing problems, and also renamed softwaredistribution and catroot2, now it's showing "Download error - 0x80248014" instead.

Is there any way of resolving this?

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Kapil Arya 8,456 Reputation points MVP Volunteer Moderator
    2025-04-03T08:54:06.7866667+00:00

    Hello,

    Try upgrading via Windows 11 24H2 ISO file:

    https://www.kapilarya.com/how-to-upgrade-to-windows-11-version-24h2#method-2-upgrade-to-24h2-from-iso-file

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.


  2. Anonymous
    2025-04-03T09:25:16.69+00:00

    Hello,

    Thank you for posting in Microsoft Q&A.

    Based on the description, I understand your question is related to update.

    The error code 0x80248014 typically indicates a problem with the Windows Update components. Try run below commands to help fix:

    Open Command Prompt as Admin and copy-paste the following commands:

    net stop wuauserv

    net stop cryptsvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    ren C: \Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptsvc

    net start bits

    net start msiserver

    Close Command Prompt and reboot your PC.

    You can also try manually download the update package from below link and install manually:

    https://catalog.update.microsoft.com/home.aspx

    Have a nice day.

    Best Regards,

    Molly

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it


  3. Pooch 0 Reputation points
    2025-04-06T17:23:50.9166667+00:00

    1. Run Windows Update Troubleshooter

    • Go to Settings > System > Troubleshoot > Other troubleshooters.
    • Click Run next to Windows Update Troubleshooter.

    2. Reset Windows Update Components

    Since you've already renamed SoftwareDistribution and Catroot2, try resetting other update components:

    1. Open Command Prompt as Administrator.
    2. Run the following commands one by one:
      
         net stop wuauserv
      
         net stop cryptSvc
      
         net stop bits
      
         net stop msiserver
      
         ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
      
         ren C:\Windows\System32\catroot2 catroot2.old
      
         net start wuauserv
      
         net start cryptSvc
      
         net start bits
      
         net start msiserver
      
      
    3. Restart your PC and try updating again.

    3. Check for Corrupt System Files

    • Open Command Prompt as Administrator.
    • Run:
      
        sfc /scannow
      
      
    • If issues are found, run:
      
        DISM /Online /Cleanup-Image /RestoreHealth
      
      
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