Windows 11 version 24H2 keeps failing with "Download error - 0x80248014"

Question

Hi,I have a HP Elitebook 640 G10 laptop with Windows 11, and the 24H2 update keeps failing, initially with "We can't install some updates because other updates are in progress. We will try installing later."

After I force disabled some other Intel updates that were causing problems, and also renamed softwaredistribution and catroot2, now it's showing "Download error - 0x80248014" instead.

Is there any way of resolving this?

Answer 1

Hello,

Try upgrading via Windows 11 24H2 ISO file:

https://www.kapilarya.com/how-to-upgrade-to-windows-11-version-24h2#method-2-upgrade-to-24h2-from-iso-file

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

Answer 2

Hello,

Thank you for posting in Microsoft Q&A.

Based on the description, I understand your question is related to update.

The error code 0x80248014 typically indicates a problem with the Windows Update components. Try run below commands to help fix:

Open Command Prompt as Admin and copy-paste the following commands:

net stop wuauserv

net stop cryptsvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C: \Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptsvc

net start bits

net start msiserver

Close Command Prompt and reboot your PC.

You can also try manually download the update package from below link and install manually:

https://catalog.update.microsoft.com/home.aspx

Have a nice day.

Best Regards,

Molly

============================================

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Answer 3

1. Run Windows Update Troubleshooter

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Click Run next to Windows Update Troubleshooter.

2. Reset Windows Update Components

Since you've already renamed SoftwareDistribution and Catroot2, try resetting other update components:

1. Open Command Prompt as Administrator.
2. Run the following commands one by one:

   
      net stop wuauserv
   
      net stop cryptSvc
   
      net stop bits
   
      net stop msiserver
   
      ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
   
      ren C:\Windows\System32\catroot2 catroot2.old
   
      net start wuauserv
   
      net start cryptSvc
   
      net start bits
   
      net start msiserver
   
   

3. Restart your PC and try updating again.

3. Check for Corrupt System Files

• Open Command Prompt as Administrator.
• Run:

  
    sfc /scannow
  
  

• If issues are found, run:

  
    DISM /Online /Cleanup-Image /RestoreHealth