Hello,
Try upgrading via Windows 11 24H2 ISO file:
Let us know if this helps!
Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
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Hi,I have a HP Elitebook 640 G10 laptop with Windows 11, and the 24H2 update keeps failing, initially with "We can't install some updates because other updates are in progress. We will try installing later."
After I force disabled some other Intel updates that were causing problems, and also renamed softwaredistribution and catroot2, now it's showing "Download error - 0x80248014" instead.
Is there any way of resolving this?
Hello,
Try upgrading via Windows 11 24H2 ISO file:
Let us know if this helps!
Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.
Hello,
Thank you for posting in Microsoft Q&A.
Based on the description, I understand your question is related to update.
The error code 0x80248014 typically indicates a problem with the Windows Update components. Try run below commands to help fix:
Open Command Prompt as Admin and copy-paste the following commands:
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C: \Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptsvc
net start bits
net start msiserver
Close Command Prompt and reboot your PC.
You can also try manually download the update package from below link and install manually:
https://catalog.update.microsoft.com/home.aspx
Have a nice day.
Best Regards,
Molly
============================================
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Since you've already renamed SoftwareDistribution and Catroot2, try resetting other update components:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
sfc /scannow
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