4,159 questions
sms messaging setup on teams
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 67%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IBN
0
Reputation points
Hello
Please i need your help on this issue.
We need help with SMS messaging setup on teams.
i need to be able to text from teams and call out from teams numbers through white label communications.
i heard it was actually really great i loved it had everything we needed but i can't get it anymore.
we've had no luck and i need help
Microsoft Teams | Development
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff2025-04-04T02:56:34.5133333+00:00 @IBN
This issue likely involves a combination of PSTN/SMS service integration along with Microsoft Teams configuration. I suggest first verifying that your Teams environment is properly configured for calling, then reviewing the third‑party SMS/white‑label platform documentation and reaching out to their support if needed. This dual approach should help isolate whether the issue lies within Teams configuration or with the external service.
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