AADSTS50020: User account '******@gmail.com' from identity provider 'live.com' does not exist in tenant 'Sam Houston State University' and cannot access the application 'ellucianExperience-PROD'(Ellucian Experience - Prod) in that tenant. The acc

ana resendiz 0 Reputation points
2025-04-07T18:19:54.99+00:00

AADSTS50020: User account '******@gmail.com' from identity provider 'live.com' does not exist in tenant 'Sam Houston State University' and cannot access the application 'ellucianExperience-PROD'(Ellucian Experience - Prod) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Microsoft 365 and Office Development Microsoft 365 Publishing
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