Temporary Profiles on a Domain

Question

We are experiencing an increasing issue where users are logging into their computers with temporary profiles. Logging off and back on (sometimes multiple times) or restarting the computer resolves the issue for some users temporarily, but this has become a recurring problem.

The steps we've taken to address this include:

• Modifying the registry to remove .bak profiles.

Reverting the profile path to the original user directory.

Removing both TEMP and affected profiles, which led to data loss, despite backups being made.

We have already checked AD for users profile paths and this all seems correct

Specific cases include:

User A: Temporary profile issue resolved initially by registry changes, but the issue reoccurred after a few days. Profiles were ultimately removed, causing data loss (backup was available).

User B: This issue has persisted for over a week, requiring repeated logoffs and restarts.

Additional details:

Devices are running the latest Windows updates.

Logs show User Profile Service errors.

We have logged a case with Microsoft and got a ticket number however they are not responding to us. I requested a read receipt which came back saying email was deleted without being read.

We request assistance in diagnosing and resolving the root cause of this issueWe are experiencing an increasing issue where users are logging into their computers with temporary profiles. Logging off and back on (sometimes multiple times) or restarting the computer resolves the issue for some users temporarily, but this has become a recurring problem.

The steps we've taken to address this include:

Modifying the registry to remove .bak profiles.

Reverting the profile path to the original user directory.

Removing both TEMP and affected profiles, which led to data loss, despite backups being made.

We have already checked AD for users profile paths and this all seems correct

Specific cases include:

User A: Temporary profile issue resolved initially by registry changes, but the issue reoccurred after a few days. Profiles were ultimately removed, causing data loss (backup was available).

User B: This issue has persisted for over a week, requiring repeated logoffs and restarts.

Additional details:

Devices are running the latest Windows updates.

Logs show User Profile Service errors.

We have logged a case with Microsoft and got a ticket number however they are not responding to us. I requested a read receipt which came back saying email was deleted without being read.

We request assistance in diagnosing and resolving the root cause of this issue