Having trouble upgrading Entra Connect Sync to latest version

Question

Having trouble upgrading Entra Connect Sync to latest version

James Bloodworth 0

We have attempted to install the latest version. Even going so far as to uninstall then install version downloaded from our Entra Site and from the Microsoft Download center, HERE

When checking the installed version, we can't seem to get anything newer than version 2.4.130.

Andy David - MVP 157.8K Reputation points MVP Volunteer Moderator

2025-04-08T18:33:19.7+00:00

This is the latest version:

https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/reference-connect-version-history

Are you saying its not showing that?
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-04-09T17:21:49.19+00:00

Hello James Bloodworth,

As per description, we understand that when you are trying to install Microsoft Entra Connect Sync, you are not able to see newer than version 2.4.130.

Please let us know where you are not able to see the latest version of Microsoft Entra Connect Sync tool.

Auto upgrade will run from the release date until 15 April 2025. If your environment is not upgraded by then, it means the auto upgrade attempt failed and you will need to perform a manual upgrade. You can check the Application event logs for reasons for the failure of the auto upgrade.

Please refer the below document to perform manual upgrade.

https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-upgrade-previous-version

I refer the below document to troubleshoot for failure of the auto upgrade.

https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-install-automatic-upgrade#troubleshooting
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-04-11T11:32:38.3833333+00:00

Hello James Bloodworth,

Just to followup on this thread, let us know if you get the answer for your query. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
James Bloodworth 0 Reputation points

2025-04-11T14:55:46.2+00:00

Ok. Thank you all for your help. Auto Update is enabled, and we are on the correct version.

1 answer

Your answer

Andy David - MVP 157.8K Reputation points MVP Volunteer Moderator

2025-04-08T18:33:19.7+00:00

This is the latest version:

https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/reference-connect-version-history

Are you saying its not showing that?
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-04-09T17:21:49.19+00:00

Hello James Bloodworth,

As per description, we understand that when you are trying to install Microsoft Entra Connect Sync, you are not able to see newer than version 2.4.130.

Please let us know where you are not able to see the latest version of Microsoft Entra Connect Sync tool.

Auto upgrade will run from the release date until 15 April 2025. If your environment is not upgraded by then, it means the auto upgrade attempt failed and you will need to perform a manual upgrade. You can check the Application event logs for reasons for the failure of the auto upgrade.

Please refer the below document to perform manual upgrade.

https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-upgrade-previous-version

I refer the below document to troubleshoot for failure of the auto upgrade.

https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-install-automatic-upgrade#troubleshooting
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-04-11T11:32:38.3833333+00:00

Hello James Bloodworth,

Just to followup on this thread, let us know if you get the answer for your query. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
James Bloodworth 0 Reputation points

2025-04-11T14:55:46.2+00:00

Ok. Thank you all for your help. Auto Update is enabled, and we are on the correct version.

Answer 1

Hello James Bloodworth,

Making sure your Microsoft Entra Connect installation is always up to date has never been easier with the automatic upgrade feature. When a new version is released, your installation is automatically upgraded.

The current state of automatic upgrade can be viewed with the PowerShell cmdlet Get-ADSyncAutoUpgrade.

It has the following states:

Enabled : Automatic upgrade is enabled.

Suspended : Set by the system only. The system is not currently eligible to receive automatic upgrades.

Disabled : Automatic upgrade is disabled.

You can change between Enabled and Disabled with Set-ADSyncAutoUpgrade.

Only the system should set the state Suspended.

For automatic upgrade to work, make sure you allow the URLs in your proxy server for Microsoft Entra Connect Health as documented in the below document

https://learn.microsoft.com/en-us/azure/azure-portal/azure-portal-safelist-urls?tabs=public-cloud

If the Synchronization Service Manager UI is running on the server, then the upgrade is suspended until the UI is closed.

Please let me know if you have further queries.

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Having trouble upgrading Entra Connect Sync to latest version

1 answer

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