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HI,
on my Azure Trusted signing resource , i can see Identity validation -> organisation -> add new option is enabled
Identity validation -> individual -> add New
this option is disabled . but i want to verify my identify in as individual
please let me what i am wrong
Hello @Ell,
Based on your description, it seems the "New Identity" option is greyed out in your Azure Trusted Signing account. Please refer to the screenshot below for clarification.
This typically occurs when your user account does not have the Trusted Signing Identity Verifier role assigned to it for that specific resource.
To resolve this issue, ensure that the Trusted Signing Identity Verifier role is assigned to your account. Once the role is assigned, you will be able to create a New Identity in your Trusted Signing account.
For more information, refer to the official documentation: Create an identity validation request - Organization
I hope this information is helpful. Please feel free to reach out if you have any further questions.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Hi @Ell
Is there anything else I can help you with regarding this issue? If you still need further help, please feel free to let me know. If your question has been solved, then you can click "Accept Answer", which may help members with similar questions find the answer easily.
Hi @Ell
I understand you're trying to create a new identity as an Individual Developer, but the "New Identity" button is currently greyed out.
This is due to a recent update from Microsoft. As of April 2, 2025, Trusted Signing is only available to organizations based in the US and Canada with at least three years of verifiable history. Because of this change, individual developers and organizations from other regions are unable to start the identity validation process during the public preview.
Microsoft has stated that they plan to expand access more broadly once the service reaches general availability.
For more details, please refer to the following document: Trusted Signing Public Preview Update
Hope this helps. Do let us know if you any further queries.