Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
3,379 questions
Azure OpenAI Service, random 404 API deployment for this resource does not exist
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ash
5
Reputation points
Hi there!
I'm getting below error randomly when I try to use gpt-4o Azure OpenAI service
404 The API deployment for this resource does not exist. If you created the deployment within the last 5 minutes, please wait a moment and try again. Troubleshooting URL: https://js.langchain.com/docs/troubleshooting/errors/MODEL_NOT_FOUND/ Error: 404 The API deployment for this resource does not exist. If you created the deployment within the last 5 minutes, please wait a moment and try again.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 88%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Saideep Anchuri 6,345 Reputation points Microsoft External Staff2025-04-09T13:59:14.84+00:00 Hi ashThe "404" error you are encountering when trying to use the Azure OpenAI service typically indicates that the resource you are trying to access does not exist.
Here are some steps:
- Ensure that the endpoint you are using matches the expected format for Azure OpenAI services. It should follow the pattern
https://your-resource-name.openai.azure.com. - Make sure you are using the correct API version that corresponds with the features you are trying to access.
- Sometimes, the resource may not be available in the region you are trying to access. Verify the availability of the model in your specified region.
- Go to the Azure portal and check the status of your deployment. It should be in a "Succeeded" state.
- Ensure that your account has the necessary permissions to access the resource.
Kindly refer below link: troubleshooting
Thank You.
- Ensure that the endpoint you are using matches the expected format for Azure OpenAI services. It should follow the pattern
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ash 5 Reputation points
2025-04-09T14:40:37.55+00:00 Hey @Saideep Anchuri !
All of the above things you mentioned looks good.
As I mentioned, it happens randomly. It doesn't happen on each request, which rules out above mentioned possible issues.
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Saideep Anchuri 6,345 Reputation points Microsoft External Staff
2025-04-09T14:46:00.99+00:00 Hi ash
Could you please share the region where the issue you're facing.
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ash 5 Reputation points
2025-04-09T15:36:38.6966667+00:00 @Saideep Anchuri There doesn't seem to be any option to create support request there, it asks for certain questions like where's the error happening, what kind of error and finally it redirects me to this QnA platform...
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Simon-Pierre Tessier 30 Reputation points2025-04-09T15:58:52.9866667+00:00 We are experiencing the same issue. Microsoft is not transparent with their downtimes and more over, they require a support plan ($$$) even for posting a ticket about an obvious issue on with their service availability.
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Saideep Anchuri 6,345 Reputation points Microsoft External Staff
2025-04-09T16:06:55.8166667+00:00 Hi ash
There is Outage in East US region. We are checking with product team. Once we will get an update, we will update you.
Thank You.
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Simon-Pierre Tessier 30 Reputation points
2025-04-09T16:11:24.9266667+00:00 we are experiencing the issue on us-east region on a regional GPT4o deployment
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Simon-Pierre Tessier 30 Reputation points
2025-04-09T16:13:00.6566667+00:00 Seems like the issue is getting acknowledge here:
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ash 5 Reputation points
2025-04-09T17:34:23.6166667+00:00 @Saideep Anchuri It's happening for East US for me
@Simon-Pierre Tessier Thanks for adding reference!
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Saideep Anchuri 6,345 Reputation points Microsoft External Staff
2025-04-10T16:42:48.0366667+00:00 Hi ash
As we got confirmation from internal team that the issue has been resolved. Can you please check and confirm.
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Saideep Anchuri 6,345 Reputation points Microsoft External Staff
2025-04-13T09:36:34.7066667+00:00 Hi ash
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet.
Thank You.
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