My WIFI says ipv4 and ipv6 not connected how to fix?

Question

Hello, I have a problem,

After changing router (also name and password) I got some problems.

WIFI is working perfect on my phone or laptop or TV but on my PC wifi is not woking on windows (office 365,microsoft edge...but it is only working in google chrome idk how).

I connect to the wifi on PC with my TP LINK TL-WN721N usb wifi adapter. I downloaded a tp link program and barely managed to conect to my wifi but it works only on previously said google chrome ONLY. When I go to network settings there is a line that shows like pc is not connected to any wifi. And when i open like this notifications panel on right down corner and press networks it doesnt show any wifi available.

Tried resseting network, and some cmd commands like winsock reset... not working .

It is in croatian but u already know where to find ipv4 not connected (it says "Povezivost putem IPv4: Nije povezano")

Please HELP.Thanks

Answer 1

Hi,

Thank you for posting in Q&A!

According to your situation, I would provide the following suggestions:

• Update the wireless router. Consider putting MAC code from adapter into router settings. This seemed to be the main things which helped for some user. Get code by using ipconfig/all in command prompt, the adpator physical address is the MAC code. If using WEP authentification change to WPA. Consider changing wireless access point channel on router to avoid interference from other devices.
• Update / reset driver for adapter - if it says its using the latest remove/delet driver then re-install.
• Uninstall the third-party VPN software
• Add the wifi connection mannually

For more details, please refer to:
https://www.winhelponline.com/blog/no-wifi-ssid-access-points-found-by-windows-10/

Hope you have a nice day : )
Gloria

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Answer 2

What is the result of;
ipconfig /all
tracert 8.8.8.8

Answer 3

@Anonymous here it is;
Windows IP Configuration

Host Name . . . . . . . . . . . . : GUTIC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 50-46-5D-4F-2A-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Lokalna veza* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : 12-F3-C1-0E-30-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : TP-LINK Wireless USB Adapter
Physical Address. . . . . . . . . : A0-F3-C1-0E-30-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c70:3dc0:441e:8557%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 9. siječnja 2021. 16:49:12
Lease Expires . . . . . . . . . . : 10. siječnja 2021. 19:08:18
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 144765889
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-23-0B-01-B8-50-46-5D-4F-2A-8A
DNS Servers . . . . . . . . . . . : 195.29.247.161
195.29.247.162
NetBIOS over Tcpip. . . . . . . . : Enabled

C:\WINDOWS\system32>tracert 8.8.8.8

Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:

1 2 ms 1 ms 4 ms 192.168.1.1
2 * * * Request timed out.
3 25 ms 24 ms 23 ms 172.29.33.105
4 31 ms 29 ms 63 ms htr11-hst12-2.ip.t-com.hr [195.29.3.205]
5 31 ms 29 ms 46 ms gtr09-htr11.ip.t-com.hr [195.29.240.182]
6 33 ms 33 ms 33 ms 72.14.204.128
7 34 ms 34 ms 34 ms 74.125.242.225
8 248 ms 51 ms 190 ms 72.14.239.195
9 33 ms 35 ms 34 ms dns.google [8.8.8.8]

Trace complete.

Answer 4

Looks good. If the configured DNS servers are not responding you might try replacing / adding google (or some other) public DNS (8.8.8.8 and or 8.8.4.4)

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Answer 5

@Anonymous still nothing :(

I dont know but like i am not connected on windows just like on google chrome (wifi works just on google chrome)
Theres no my wifi where you usually connect you know like networks>then select a wifi but there no any wifi available.