Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
24,274 questions
Getting Directory_ObjectNotFound error while trying to update external user through API
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 54%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
A V
20
Reputation points
- Generate Token
- Create User (Sending Invitation for External Users)
- Polling for User Provisioning (It retries up to 5 times with a delay of 5 seconds between attempts.)
- patch call to update the user
While executing script I am getting this below error:
{"error":{"code":"Directory_ObjectNotFound","message":"Unable to read the company information from the directory.","innerError":{"date":"2025-04-10T06:15:53","request-id":"aa64687d-b167-446a-814f-c4711b30e8b1","client-request-id":"aa64687d-b167-446a-814f-c4711b30e8b1"}}}
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 51%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bandela Siri Chandana 2,390 Reputation points Microsoft External Staff2025-04-10T23:57:43.67+00:00 Hi @A V
Can you please provide the document you followed for the script and also the command you used in the script? -
Bandela Siri Chandana 2,390 Reputation points Microsoft External Staff
2025-04-11T18:56:39.1566667+00:00 Hi @A V
Can you please provide the document you followed for the script and also the command you used in the script? -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
Danstan Onyango 3,901 Reputation points Microsoft Employee2025-04-14T08:01:29.5433333+00:00 Does this only happen randomly or happens for all users that you have tested with? Does the PATCH request ever succeed? If Yes, after how long. 404 usually happens when within few seconds when the user is created and replication withing Entra distributed instances are not completed yet but Since you are doing 5 second apart retries, you should not run into this
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A V 20 Reputation points
2025-04-15T10:02:02.93+00:00 need to wait for around 12-15 seconds before making Patch call
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Danstan Onyango 3,901 Reputation points Microsoft Employee
2025-04-16T07:50:23.5866667+00:00 That is mostly ideal. Anything below a minute is usually aokay, You just delay with exponential backoff. If it goes beyong minutes, then that would be significant.
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Bandela Siri Chandana 2,390 Reputation points Microsoft External Staff
2025-04-17T23:46:29.5866667+00:00 Hi @A V
Can you please mention the script you have followed and documents.
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