25,078 questions
Did you clean up the health agent in Entra?
https://learn.microsoft.com/en-us/entra/identity/hybrid/connect/how-to-connect-health-operations
Still getting daily Entra Connect Sync error emails even after disabled
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roget Luo
20
Reputation points
Plan to remove on-prem AD and move everything to Azure AD. Disabled on-prem sync and uninstalled sync software from on-prem AD. Set OnPremisesSyncEnabled to False, and Sync services show "No access".
However, admin is still getting daily email notification "We detected synchronization errors in your directory" and Sync report shows errors occurred the day before everything was disabled.
Since plan is to migrate to Azure AD, I can disable the email alerts but wondering why this is happening. Thanks in advance.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Navya 19,875 Reputation points Microsoft External Staff Moderator2025-04-14T20:09:06.1866667+00:00 Hi @Roget Luo
Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back.
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Roget Luo 20 Reputation points
2025-04-15T04:18:47.5233333+00:00 Hi Navya,
It didn't stop the email notifications.
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Sebastiaan Vugts | Justspark 0 Reputation points2025-05-12T11:40:31.71+00:00 Facing the exact same issue where, even though we disabled noticifations, we still get sync error emails.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 52%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alfredo Chinchilla 0 Reputation points2025-06-25T13:13:13.8633333+00:00 I am having the same issue as I cleaned up the health agent, sync is disabled and even the DC is powered off but still getting the daily emails about it
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Roget Luo 20 Reputation points
2025-06-25T19:36:08.9833333+00:00 After multiple attempts, I finally gave up and disabled the notification. My environment will not proceed with adsync so its not going to be an issue.
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Andy David - MVP 157.5K Reputation points MVP Volunteer Moderator2025-04-12T20:24:31.27+00:00 -
Roget Luo 20 Reputation points
2025-04-15T04:18:06.35+00:00 Hi Andy,
Thanks for the suggestion, I followed the link you shared, located the on-prem server in Entra Connect | Cloud Sync | Agent, but there isn't an option to delete. Status is inactive. I found another KB that stated an inactive agent will be auto removed after 10 days, I disabled Entra sync 6 days ago. Will the email notifications stop after 10 days as well? Thanks.
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