We are unable to access our website within our own network.

Question

We are unable to access our website within our own network.

AGC Danielle 0

We are getting the error:

This site can’t be reached

website took too long to respond.

Try:

Checking the connection

Checking the proxy and the firewall

Running Windows Network Diagnostics

ERR_CONNECTION_TIMED_OUT

On a troubleshooting report I got:

website is online but isn't responding to connection attempts.

The remote computer isn't responding connections on port 80, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn't find any problems with the firewall on your computer.

I have contacted our website host and internet provider, and neither are able to help me with this.

Please help! I tried to contact Microsoft support but they insist I choose a specific product when I try to get help.

MotoX80 36,401 Reputation points

2025-04-14T18:49:39.6333333+00:00
We are unable to access our website within our own network.

Does that mean that you are able to access the site from a different network? Like from home or using your phone?

website is online but isn't responding to connection attempts.

How do you publish content to the site? FTP? SFTP? Do you connect to the same network name for publishing as you do for browsing? Have you tried HTTPS?

Open a Powershell prompt and run these commands. Replace msn.com with the name of your site. What do you get back?

Test-NetConnection -ComputerName msn.com -port 80 Test-NetConnection -ComputerName msn.com -port 443 Invoke-WebRequest http://msn.com Invoke-WebRequest https://msn.com