Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,124 questions
Azure AI Document Intelligence - Unable to see project under "All projects"
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ArkalShriyans-2355
40
Reputation points
I have a custom extraction model project set up that others need access to—they have access to the Document Intelligence resource and the Storage Account in question, but when they try to use the filter under "All Projects" it doesn't return anything.
We are using a VNet along with private endpoints, could this be the issue?
Azure AI Document Intelligence
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Saideep Anchuri 9,500 Reputation points Moderator2025-04-14T16:49:15.0933333+00:00 The issue you're experiencing with not seeing projects under "All Projects" could be related to the use of a Virtual Network (VNet) along with private endpoints.
I am able to see the All projects:
Kindly refer below screenshot:
Troubleshooting Steps
- Please ensure that user have necessary permission over virtual network to communicate over private endpoint and subnet. If the Storage Account has been set up with a Virtual Network (VNet) or specific firewall configurations, these restrictions could potentially prevent access to the project.
- Additionally, it's essential to confirm that all users have the appropriate permissions (Cognitive Service Contributor) granted for both the Document Intelligence resource and the linked Storage Account (Document intelligence as Contributor to Storage with managed identity option) to ensure they can access the project without any issues. Additionally, you can select the Subscription on the dropdown which you are using.
- Please make sure you are on correct active directory and using managed identities if on virtual network.
Kindly refer below link:
Virtual network for document intelligence
Create and use managed identities with Document Intelligence
Thank You.
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ArkalShriyans-2355 40 Reputation points
2025-04-14T17:00:29.0233333+00:00 Yes, I am the owner of the project in question, and I am able to see the projects without any issues. It only seems to occur to other users when they try to search for the project.
I am certain that all users have the appropriate permissions, but I will double check those along with the VNet/Firewall configs.
Thank you.
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Saideep Anchuri 9,500 Reputation points Moderator
2025-04-14T17:09:57.3466667+00:00 As you mentioned, please check vet/configs, that may resolve the issue. If anything, please let me know.
Thank You.
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Saideep Anchuri 9,500 Reputation points Moderator
2025-04-15T15:41:29.2566667+00:00 -
Saideep Anchuri 9,500 Reputation points Moderator
2025-04-16T14:49:32.6933333+00:00 We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet.
Thank you.
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ArkalShriyans-2355 40 Reputation points
2025-04-16T14:57:06.2766667+00:00 Apologies, I haven't been able to get a good look at it, but it's most likely an issue with the VNet/private endpoints config. I will return here with a resolution once I have it.
Thank you for the help!
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