Can't login in to Microsoft Account since updating to Windows 11

Question

I recently updated my PC to Windows 11 and I can no longer sign into my Microsoft account on the PC itself.

When I got to Settings > Accounts > Sign In, I briefly get a grey box open but it then closes without the option to login ever appearing.

I have tried to sign in via Office applications and via the Xbox App, but these don't work either.

As such, I'm stuck on a local account and can't see to get around it. Any help would be appreciated, thank you.

Answer 1

1. Create a new local account.
2. Try signing into your Microsoft account from there.
3. Press Win + R, type services.msc.
4. Find Microsoft Account Sign-in Assistant, set to Manual, click Start if stopped.
5. Open Command Prompt as Admin and type the following commands and hit the Enter key after each: sfc /scannow DISM /Online /Cleanup-Image /RestoreHealth
   6. If unresolved, Reset this PC > Keep my files.

Answer 2

Hello,

See if suggestions mentioned in this fix helps you:

https://www.kapilarya.com/fix-cant-sign-into-microsoft-account-in-windows-11-10

Let us know if this helps!

Note: Included link in this reply refers to blog by a trusted Microsoft MVP.