Azure Database for MariaDB
An Azure managed MariaDB database service for app development and deployment.
Moodle not loading.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 57.99999999999999%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWY%3C/text%3E%3C/svg%3E)
William Yomes
0
Reputation points
I tried adding my ssl certificates to my moodle instalation and now the entire lms will not work. need some help. thx.
Azure Database for MariaDB
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 51%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Adithya Prasad K 1,380 Reputation points Microsoft External Staff Moderator2025-04-14T19:52:12.04+00:00 Hi William Yomes
It sounds like the SSL certificate installation might have caused some configuration issues in your Moodle setup. Here are some steps to help you troubleshoot and resolve the problem:- Check the Moodle Configuration File
- Open the
config.phpfile in your Moodle installation directory.- Ensure that the
$CFG->wwwrootvariable is updated to usehttps://instead ofhttp://. For example:$CFG->wwwroot = 'https://yourmoodlesite.com';
- Ensure that the
- Run the HTTPS Conversion Tool
- Moodle has a built-in tool to update internal links from
http://tohttps://.- Access the tool directly by navigating to:
https://yourmoodlesite.com/admin/tool/replace/ - Replace all instances of
http://yourmoodlesite.comwithhttps://yourmoodlesite.com.
- Access the tool directly by navigating to:
- Purge Moodle Cache
- Caching issues can cause the site to behave unexpectedly after changes.
- Log in to your Moodle site (if possible) and go to:
Site Administration > Development > Purge all caches - Alternatively, delete the contents of the
moodledata/cacheandmoodledata/localcachedirectories manually.
- Log in to your Moodle site (if possible) and go to:
- Verify SSL Certificate Installation
- Ensure that the SSL certificate is correctly installed on your web server. You can use tools like SSL Labs to verify the certificate's validity.
- If you're using a proxy or load balancer, ensure that SSL is configured correctly on the proxy, and set
$CFG->sslproxy = true;inconfig.php.
- If you're using a proxy or load balancer, ensure that SSL is configured correctly on the proxy, and set
- Check for Mixed Content Issues
- If some resources (like images or scripts) are still being loaded over
http://, browsers may block them, causing the site to malfunction.- Use your browser's developer tools (F12) to check for mixed content warnings and update those links to
https://.
- Use your browser's developer tools (F12) to check for mixed content warnings and update those links to
- Test with a Simple HTML File
- Place a simple
test.htmlfile in your Moodle directory and access it viahttps://yourmoodlesite.com/test.html. This will help confirm if the issue is with the SSL setup or Moodle itself.
- Revert Changes Temporarily
- If the issue persists, you can temporarily revert to
http://by updating theconfig.phpfile and removing the SSL certificate. This will allow you to access the site and troubleshoot further.
I hope this information helps ,feel free to share any specific error messages or behaviors you're encountering, and I'll do my best to assist further!
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Adithya Prasad K 1,380 Reputation points Microsoft External Staff Moderator
2025-04-15T08:35:45.6433333+00:00 Hi William Yomes
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help. -
Adithya Prasad K 1,380 Reputation points Microsoft External Staff Moderator
2025-04-15T18:51:12.2366667+00:00 Hi William Yomes We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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