How to open a support case

Question

How to open a support case

Answer 1

Hi @Vinoyee Poulose ,

To open a Microsoft Azure support case, you can follow along here:

Create an Azure support request
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

For general Microsoft support for business, follow along here:
https://support.serviceshub.microsoft.com/supportforbusiness

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Best regards,
Leon

Answer 2

It's an inherent problem one has to read this post in order to open a support case. I'm paying the $100/mo and find it impossible to open a case. AWS it's beyond easy, very knowledgable help is right there, it's always been that way with AWS. MS is trying to compete with EC2, yet it's simply impossible to open a cause, the issue selections are not relevant and frustrating to have to wade through. Copy the best parts of your competitors, copy the good support.