Automation task in Azure doesn't start nor stop a machine

Question

At Azure portal at a one specific Azure VM with Windows I've configured two Automated task. One for starting at 8 am and another at 6 pm to stop.
These tasks are not working. I receive only email with error report.

Your automation task failed to start virtual machine adclient
Your automation task failed to stop virtual machine adclient (obviously because the VM is not running)

Answer 1

hello,
I know its been a long time since the last comment on this but this is the only place i found things regarding this issue. hope you find this helpful
we had the same problem and managed to solve it (we also used the task option and not the runbook)
we solved it by:

1. opening azure and going to logic apps
2. going to the specific logic app for your vm (when you create a task in the vm menu it opens a logic app)
3. in the specific logic app check if the api is connected (in the api connections) or if it says error, on our case it said error
4. go to the specific api connection that has the error and go to the edit option, there you can validate the api connection again and it starts working again

Answer 2

@Jan Vávra

I am using Automation Runbook: start-stop-vms

Configure Start/Stop VMs during off-hours

Go to automation>Runbook>Jobs ( if still existing jobs is running click stop)

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Answer 3

@Jan Vávra For a better understanding of the issue: When did the problem start? Was it working fine before?
May I know which version of OS(version) are you using? Can you share the screenshot of the error message?
I would suggest ensuring you have all Windows updates applied to the VMs you are seeing the issue with.

This article provides information on troubleshooting and resolving issues that arise when you deploy the Azure Automation Start/Stop VMs during off-hours feature on your VMs: https://learn.microsoft.com/en-us/azure/automation/troubleshoot/start-stop-vm

Please refer to this Stack Overflow threads which gives some ideas on your query
https://stackoverflow.com/questions/30574146/whats-the-right-way-to-run-startup-task-for-azure-virtual-machine
https://stackoverflow.com/questions/62551801/task-scheduler-windows-server-2019-task-not-running-onstart

Hope this helps!

Kindly let us know if the above helps or you need further assistance on this issue.

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Answer 4

@SUNOJ KUMAR YELURU

I haven't made any automation account. I started from vm properties | Automation | Tasks (preview) | clicked Add

Is that way bad and I should go your way?

Answer 5

@Sumarigo-MSFT
It is a Windows 10.

Should I make an Windows account in the VM?