Upgrade Windows 11 from Home to Education through Azure

Question

How do I upgrade Windows 11 Home Edition to Windows 11 Education through Azure?

Answer 1

Follow https://learn.microsoft.com/en-us/partner-center/customers/upgrade-windows-to-education

Step-by-step process for customers to get Windows 11 Education

You should create a support request and get keys from Support. You can then share these keys with your customers.

Get keys

Use the following steps to get your Windows 11 Education keys.

Sign in to Partner Center and select Customers.

Select the customer who needs support.

Select Service requests.

Select New request and then select Office 365 and Enterprise Mobility Suite.

You're taken to the Office 365 portal where you need to sign in using your Partner Center credentials.

Select Support, New service request from left-hand menu.

Include the following details in the Support request:

• Title: Windows 11 Home to Windows 11 Education upgrade product key
  • Description: Requesting [insert number] keys to enable upgrade to Windows 11 Education. (Note that the number of keys requested must be no greater than your Microsoft 365 A3/A5 or Windows 11 Enterprise A3/A5 subscription licenses.) Customer's subscription ID [insert customers subscription ID GUID for their Microsoft 365 A3/A5 or Windows 11 Enterprise A3/A5 subscription.]
    • Contact number: The contact number pre-filled. Review it and confirm or update.
      • Email: The email address is pre-filled. It should be the email that you use as the Microsoft portal admin.
        • Preferred contact method: Choose Phone or Schedule a call back.
        Select Contact me. The expected waiting time is indicated in the Need Help? pane. Microsoft Support will review the request to ensure that the customer qualifies. Once the request is approved, they'll send an email to the partner containing instructions on how to access the keys.

Partners share the keys and other instructions with their customers.

Customer applies the upgrade

To upgrade Windows 11 Home using a Windows 11 Pro Education product key, your customer must:

1. Select Start, then select Settings > Update & Security > Activation. Select Change product key, and then enter the 25-character Windows 11 Pro product key. Select Next to start the upgrade to Windows 11 Pro.

When the device is joined to the tenant domain (via Microsoft Entra ID), the device will be automatically upgraded to Windows 11 Education.

Step-by-step process for customers to get Windows 11 Education

You should create a support request and get keys from Support. You can then share these keys with your customers.

Get keys

Use the following steps to get your Windows 11 Education keys.

Sign in to Partner Center and select Customers.

  Select the customer who needs support.
  
     Select **Service requests**.
     
        Select **New request** and then select **Office 365 and Enterprise Mobility Suite**.
        
           You're taken to the Office 365 portal where you need to sign in using your Partner Center credentials.
           
              Select **Support, New service** request from left-hand menu.
              
                 Include the following details in the Support request:
                 
                       - **Title:** Windows 11 Home to Windows 11 Education upgrade product key
                       
                             - **Description:** Requesting [insert number] keys to enable upgrade to Windows 11 Education. (Note that the number of keys requested must be no greater than your Microsoft 365 A3/A5 or Windows 11 Enterprise A3/A5 subscription licenses.) Customer's subscription ID [insert customers subscription ID GUID for their Microsoft 365 A3/A5 or Windows 11 Enterprise A3/A5 subscription.]
                             
                                   - **Contact number:** The contact number pre-filled. Review it and confirm or update.
                                   
                                         - **Email:** The email address is pre-filled. It should be the email that you use as the Microsoft portal admin.
                                         
                                               - **Preferred contact method**: Choose **Phone** or **Schedule a call back**.
                                               
                                                  Select **Contact me**. The expected waiting time is indicated in the **Need Help?** pane.
                                                  
                                                     **Microsoft Support** will review the request to ensure that the customer qualifies. Once the request is approved, they'll send an email to the partner containing instructions on how to access the keys.
                                                     
                                                     **Partners** share the keys and other instructions with their customers.
                                                     
                                                     Customer applies the upgrade
                                                     
                                                     To upgrade Windows 11 Home using a Windows 11 Pro Education product key, your customer must:
                                                     
                                                        Select **Start**, then select **Settings** > **Update & Security** > **Activation**. Select **Change product key**, and then enter the 25-character Windows 11 Pro product key. Select **Next** to start the upgrade to Windows 11 Pro.
                                                        
                                                           When the device is joined to the tenant domain (via Microsoft Entra ID), the device will be automatically upgraded to Windows 11 Education.
                                                           

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hth

Marcin