Consistent ClientTimeout/Loading Error on Azure Portal Login

Question

Consistent ClientTimeout/Loading Error on Azure Portal Login

Akshay Jain 10

I am repeatedly encountering an error page when attempting to access the Azure portal (portal.azure.com).

Problem: The portal fails to load, displaying the 'Hmmm... Sorry, something went wrong...' message. The URL often contains 'Error/ClientTimeout'. Frequency: This happens every single time I attempt to log in. Workaround: I have to manually refresh the browser page approximately 10 times before the portal eventually loads correctly. Impact: This significantly hinders my ability to use Azure services efficiently.

Session Details (from a recent error):

Browser ID: 57a7f6da-5a41-4fdf-bee8-ca16bf9ac37e

Session ID (from URL): 6731d21899af492d951edbb14a02c25b

Page Version (from URL): 15.165.0.18

Please investigate this persistent loading issue.

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Anonymous

2025-04-16T15:04:50.82+00:00

Hi @Akshay Jain,

I have reached out to you in a private message
Kissinger, Jeff 0 Reputation points

2026-01-22T21:16:11.8566667+00:00

I am having the same issue. I doubt that this is a browser specific issue. This should work in Chrome, Firefox and Edge at a minimum. Are you trying to force us to use Edge? We need to prioritize a fix for this. Currently it is a 50/50 chance that I get this error in Firefox. I have cleared the cache (Everything) and I still get the error. Microsoft made $101.832 billion in profits last year and the login to Azure where all of their profit is coming from and you can't reliably log in to Azure? Someone from Microsoft needs to get on this and fix it asap and make sure you test the fix in all browsers.

1 answer

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Anonymous

2025-04-16T15:04:50.82+00:00

Hi @Akshay Jain,

I have reached out to you in a private message
Kissinger, Jeff 0 Reputation points

2026-01-22T21:16:11.8566667+00:00

I am having the same issue. I doubt that this is a browser specific issue. This should work in Chrome, Firefox and Edge at a minimum. Are you trying to force us to use Edge? We need to prioritize a fix for this. Currently it is a 50/50 chance that I get this error in Firefox. I have cleared the cache (Everything) and I still get the error. Microsoft made $101.832 billion in profits last year and the login to Azure where all of their profit is coming from and you can't reliably log in to Azure? Someone from Microsoft needs to get on this and fix it asap and make sure you test the fix in all browsers.

Answer 1

Anonymous

Hi @Akshay Jain,

Thanks for your time over the call,

1.Issues are due to browser cache to be cleared

2.Alternate option use Microsoft edge as it is working perfectly.

Thankyou

Please let me know if you face any challenge here, I can help you to resolve this issue further

Please provide your valuable comments User's image

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.

Akshay Jain 10 Reputation points

2025-04-17T09:15:30.64+00:00

Tried clearing cache and cookies on Chrome, but it's still not working.
Anonymous

2025-04-17T09:18:02.19+00:00

Hi @Akshay Jain,

Please try to uninstall and install the chrome browser, Else please make use of Microsoft edge

Please let me know if you face any challenge here, I can help you to resolve this issue further

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.
Anonymous

2025-04-18T06:08:48.7133333+00:00

Hi @Akshay Jain,

Just want to check if the above answer worked for you or else please let us know if any help, we are always here to help whenever you need us.

Please do not forget to "Accept the answer” and “upvote it” wherever the information provided helps you, this can be beneficial to other community members.it would be greatly appreciated and helpful to others.
Dinand Lybaert 5 Reputation points

2025-12-25T04:55:59.44+00:00

This is the same for me, I am using Microsoft edge and clearing the browser cache does not help. Since I need to switch between directories frequently this issue costs me (and in turn the organization I work for) a significant amount of time every day.

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Consistent ClientTimeout/Loading Error on Azure Portal Login

1 answer

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