Inventory and Compatibility appraisal service in my Windows server 2025 is running and stopping after some time and its happening regularly.

Question

Inventory and Compatibility appraisal service in my Windows server 2025 is running for 5 minutes and then stopping for 30 mins-60mins approx. and then same process is happening repeatedly. I am getting the multiple repetitive alerts for this service on my monitoring tool. Kindly suggest me some ways to fix it or is this a known issue or any new issue to a Patch update or Fix.

Answer 1

Hi, I'm Henry! I will help you with this.

The behavior you're describing for the Inventory and Compatibility Appraisal Service (InventorySvc) is actually expected under certain conditions.

• The “Inventory and Compatibility Appraisal Service,” known as InventorySvc, is not the Appraiser itself. Instead, it manages when to trigger Appraiser and Inventory tasks based on various conditions. Typically, the service is initiated when a component invokes one of the inventory APIs, as InventorySvc acts as the RPC host. After the final RPC call, it remains active for five minutes before shutting down.

This startup and shutdown cycle is normal and indicates the system is functioning as intended

Steps to Address Alerts

If the repetitive alerts from your monitoring tool are causing inconvenience, here are some suggestions:

1. Adjust Monitoring Tool Settings:
   1. Configure your monitoring tool to suppress alerts for this specific service. For example, set a threshold to ignore short-lived service restarts.
2. Check for Updates:
   1. Ensure your Windows Server 2025 is fully updated. Sometimes, updates include fixes or improvements for system services.
3. Review Event Logs:
   1. Open Event Viewer (eventvwr) and navigate to "Windows Logs" > "System."
   2. Look for entries related to the InventorySvc to confirm there are no underlying issues.