Intune App Install Stuck at Waiting for Install Status

rr-4098 2,351 Reputation points
2025-04-20T17:02:01.3366667+00:00

I created an App install in Intune for Acrobat and assigned a group to the App which is listed as "Required". The device in the group is Hybrid AD joined and the onprem SCCM server is set to allow Intune to be the primary source of truth for Windows Updates, Device configs etc... No matter how many reboots or sync's I do the App never installs.

Suggestions...

Microsoft Security | Intune | Application management

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  1. Ronald Sang (KE) 0 Reputation points
    2026-02-12T12:36:01.29+00:00

    I also experienced the Same issue and still troubleshooting to get the solution... if anyone has a solution kindly come through.

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  2. Sumit Gupta 0 Reputation points
    2025-11-19T14:46:34.5+00:00

    Delete LastFullReportTimeUtc from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IntuneManagementExtension\Win32Apps\Reporting{UserId} and then performed a sync

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