Unable to Disable Google Play Protect on Android Device with Intune Company Portal

RAGHEB Mohamed OBS/GDO 0 Reputation points
2025-04-21T03:28:01.5433333+00:00

I am experiencing issues on my Honor Magic 7 Pro related to Google Play Protect and potential restrictions imposed by Intune.

After a recent firmware update, I am facing the following problems:

  • I am unable to install APKs manually. The system returns the error:
    "Unknown apps can't be installed by this user."
  • I have already enabled “Install unknown apps” permission for the app in question.
  • I do not have a work profile set up, but I do have the Intune Company Portal app installed.
  • I attempted to uninstall the Company Portal app and cleared its data, yet the issue persists.
  • I am unable to disable or bypass Google Play Protect, which may be blocking the APK installation. The option appears to be enforced or locked down.

I suspect there may be a policy enforced via Intune that is restricting installations and Google Play Protect controls, even without a work profile configured.

Could guidance be provided on the following:

  • Does Intune enforce Play Protect policies or restrict unknown app installations even without a work profile?
  • How can it be verified and removed if there are any residual MDM or device policy controllers from Intune, if applicable?
  • Is there a method to disable Play Protect or confirm if its restrictions are MDM-driven?

This issue has directly impacted my workflow, and any assistance would be greatly appreciated.

Device details:

  • Model: Honor Magic 7 Pro
  • Android Version: 15
  • Company Portal Installed: Yes
  • Work Profile: No
Microsoft Intune Reporting
Microsoft Intune Reporting
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Reporting: The process of giving an account of something that has been observed, heard, done, or investigated.
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