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Good Afternoon,
I appreciate any help you can give me... I frequently use Intune to reset company devices for the next user, however, 3 times I have received BSOD. I have run every troubleshooting option available and even used command prompt to try to fix this with no luck. Any tips, tricks, troubleshooting, anything to get me past this would be greatly appreciated.
Is there something I am missing when I am wiping these devices? How can I avoid this happening in the future?
Thank you for your time.
What version of windows 11 is impacted? Is this specific to a single device\model? The issue could be with the WinRE of the device in question.
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I have the same issue, especially with Surface Pro's, the wipe just triggers BSOD in some cases and do avoid that I manually factory reset. Factory reset in some cases want a windows installer and doesn't go through even with a script(Powershell).
This becomes known issue in some models. Root cause could be because the disk drive adapter is set to RAID by default. Changing it to ACHI mode may solve the problem but unfortunately it must be done before WIPE and typically it is manual task to do in BIOS level.