1,983 questions
Hi there´s a good thread here https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_win10-mso_o365b/word-document-blank-when-saved-as-pdf/069f8efc-745a-4865-9133-94b6903b6f0c?auth=1
Hope it helps
Word 365, saving blank PDF
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Edmundas
1
Reputation point
Problem is with specific "example1.docx" document.
Word 365 - when saving this document as PDF, document is saved blank, 0kb. (tried on few computers)
Word 2016 - when saving this document as PDF, document saves normally, as it should. (tried on few computers)
This problem exists only with this "example1.docx" document.
What could be the problem?
Microsoft 365 and Office | Word | For business | Windows
2 answers
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Oscar Maqueda 611 Reputation points Microsoft Employee2021-01-11T10:11:05.15+00:00 -
Edmundas 1 Reputation point
2021-01-11T10:29:26.267+00:00 They have/had different problem.
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Emily Hua-MSFT 27,796 Reputation points2021-01-12T09:00:27.313+00:00 What kind of content is in the document?
If there is no no sensitive information, could you please provide screenshots of this document to share with us?
As this problem just occurs with a specific document, it is not ruled out the issue is related to the content.
I suggest you create a new blank document, copy all content from "example1.docx" to this new document, and keep text only.In addition to Save As, it is also recommended to use Export to create PDF format file, and use Print > Microsoft Print to PDF check this issue.
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Edmundas 1 Reputation point
2021-01-12T18:22:50.213+00:00 Content - many tables and other text.
Document has non public information.
If I copy only text, pdf saves normaly.
Print to PDF - works only if I "print" whole document, with all pages. But if I try to "print to pdf" only one page, it "prints" blank page.
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