how to fix Your resource has been temporarily blocked because we detected unusual behavior

Question

how to fix Your resource has been temporarily blocked because we detected unusual behavior

Shai Rubin 0

I suddenly got this error when accessing chatgpt 4.5

resource: shai-m9i812r1-eastus2

Shikha Ghildiyal 6,630 Reputation points Microsoft Employee Moderator

2025-04-24T06:35:05.1266667+00:00
Hi Shai Rubin,

Thanks for reaching out to Microsoft Q&A.

To restore access to blocked resources in Azure OpenAI, follow these steps:

Review the Azure OpenAI Content Policy: Familiarize yourself with the Azure OpenAI service content policy to identify any content or behavior that might have led to the temporary block. This includes guidelines on acceptable use and prohibited content.

Contact Azure Support:

Go to the Azure portal-->Navigate to Help + Support and select Create a Support request.

Choose Technical as the issue type and OpenAI Service as the service.

In the description, explain that you received a temporary block and include the request ID (2024103109501354879553575533823), which is essential for the support team to investigate further.

Provide Relevant Details: Mention any changes made in your resource usage, or actions that could clarify the intent or purpose behind the usage that triggered the block. Wait for Azure Support Resolution: Once your request is submitted, Azure Support will review it and provide you with guidance on any necessary actions or adjustments to prevent future blocks.

Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.
VSawhney 800 Reputation points Microsoft External Staff Moderator

2025-04-24T13:44:52.6633333+00:00

Hello Shai Rubin,

It looks like your Azure OpenAI resource got temporarily blocked due to a potential content policy violation. This can sometimes happen if the system detects something in the requests that might go against Microsoft's guidelines.

To fix this, first, check Azure's content policy to make sure your use case aligns with their rules.
The best way to get your resource unblocked is to submit a support request through the Azure portal.

Hope this helps. Thank you!
VSawhney 800 Reputation points Microsoft External Staff Moderator

2025-04-25T09:41:32.5433333+00:00

Hello Shai Rubin,

Following up to check of the response provided helped you in solving the issue. Please feel free to reach us for further queries.

Thank you!

1 answer

Your answer

Shikha Ghildiyal 6,630 Reputation points Microsoft Employee Moderator

2025-04-24T06:35:05.1266667+00:00

Hi Shai Rubin,

Thanks for reaching out to Microsoft Q&A.

To restore access to blocked resources in Azure OpenAI, follow these steps:

Review the Azure OpenAI Content Policy: Familiarize yourself with the Azure OpenAI service content policy to identify any content or behavior that might have led to the temporary block. This includes guidelines on acceptable use and prohibited content.

Contact Azure Support:

Go to the Azure portal-->Navigate to Help + Support and select Create a Support request.

Choose Technical as the issue type and OpenAI Service as the service.

In the description, explain that you received a temporary block and include the request ID (2024103109501354879553575533823), which is essential for the support team to investigate further.

Provide Relevant Details: Mention any changes made in your resource usage, or actions that could clarify the intent or purpose behind the usage that triggered the block. Wait for Azure Support Resolution: Once your request is submitted, Azure Support will review it and provide you with guidance on any necessary actions or adjustments to prevent future blocks.

Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.
VSawhney 800 Reputation points Microsoft External Staff Moderator

2025-04-24T13:44:52.6633333+00:00

Hello Shai Rubin,

It looks like your Azure OpenAI resource got temporarily blocked due to a potential content policy violation. This can sometimes happen if the system detects something in the requests that might go against Microsoft's guidelines.

To fix this, first, check Azure's content policy to make sure your use case aligns with their rules.
The best way to get your resource unblocked is to submit a support request through the Azure portal.

Hope this helps. Thank you!
VSawhney 800 Reputation points Microsoft External Staff Moderator

2025-04-25T09:41:32.5433333+00:00

Hello Shai Rubin,

Following up to check of the response provided helped you in solving the issue. Please feel free to reach us for further queries.

Thank you!

Answer 1

Shikha Ghildiyal 6,630 Microsoft Employee Moderator

Hi Shai Rubin,

Thanks for reaching out to Microsoft Q&A.

To restore access to blocked resources in Azure OpenAI, follow these steps:

Review the Azure OpenAI Content Policy: Familiarize yourself with the Azure OpenAI service content policy to identify any content or behavior that might have led to the temporary block. This includes guidelines on acceptable use and prohibited content.

Contact Azure Support:
- Go to the Azure portal-->Navigate to Help + Support and select Create a Support request.
  - Choose Technical as the issue type and OpenAI Service as the service.
    - In the description, explain that you received a temporary block and include the request ID (2024103109501354879553575533823), which is essential for the support team to investigate further.
    Provide Relevant Details: Mention any changes made in your resource usage, or actions that could clarify the intent or purpose behind the usage that triggered the block. Wait for Azure Support Resolution: Once your request is submitted, Azure Support will review it and provide you with guidance on any necessary actions or adjustments to prevent future blocks.

Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

Shikha Ghildiyal 6,630 Reputation points Microsoft Employee Moderator

2025-04-29T05:38:36.9533333+00:00

Hi Shai Rubin,

Just checking in to see if the below answer provided helped. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
James Barrett 0 Reputation points

2025-05-15T07:32:46.2333333+00:00

I am having the same problem as the initial user, however your advice does not help. The "Help + Support" portal does not allow me to create a support ticket. After selecting the "Create a Support request" option it does not provide a "Technical" option - it instead feeds into a bot that will only display wiki type answer pages, it does not give the option to submit any actual tickets.
VSawhney 800 Reputation points Microsoft External Staff Moderator

2025-05-15T09:38:27.28+00:00

Hello James Barrett,

Request you open a new thread in Microsoft Q&A forum as we cannot address the issue of unblocking accounts of 2 customers in 1 thread.

Thank you!

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how to fix Your resource has been temporarily blocked because we detected unusual behavior

1 answer

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