Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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Azure B2C Tenant Access Lost After Subscription Migration – 'No Subscription' Error
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Zaid
0
Reputation points
I had an Azure subscription that was moved to a new subscription, due to billing concerns. In my new subscription, my B2C tenants aren't working anymore, I see the resources under the new tenant, but when I "Open B2C Tenant" I don't have access to anything and get a 'No subscription warning'. It appears that the necessary permissions or linkages were not preserved during the transition. How can I restore full access to my B2C tenants in the new subscription?
Microsoft Entra ID
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Goutam Pratti 4,720 Reputation points Microsoft External Staff Moderator2025-04-25T15:01:50.15+00:00 Hello @Zaid ,
In the Azure Portal(B2C Tenant), ensure you're logged in with the correct Global Administrator account and switch to the target directory where the subscription was moved. You can do this from the directory switcher in the top right corner of the portal. After moving a subscription, you may need to assign yourself roles to access the subscription. you need owner role to access the subscription.
In your case, I would suggest elevating your global admin access to manage all your Azure subscriptions. For guidance, refer to this link - https://learn.microsoft.com/en-us/azure/role-based-access-control/elevate-access-global-admin?tabs=azure-portal
Also, make sure you're using the correct filter for the subscription where the resources have been moved. This will ensure that all your resources are visible.
Additionally, you can follow document: https://learn.microsoft.com/en-us/entra/architecture/secure-resource-management#azure-ad-b2c-directories-and-azure
Hope this helps. Let us know if you have any additional queries. Happy to assist you further.
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Goutam Pratti 4,720 Reputation points Microsoft External Staff Moderator
2025-04-28T11:55:05.1766667+00:00 Hello @Zaid ,
following upto see if the above suggestion is help. let us know if you have any additional queries. Happy to assist you further.
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Goutam Pratti 4,720 Reputation points Microsoft External Staff Moderator
2025-04-29T14:48:59.9966667+00:00 Hello @Zaid ,
following upto see if the above suggestion is help. let us know if you have any additional queries. Happy to assist you further.
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