[resolved] Unable to log in to Azure portal using Microsoft Authenticator

Michael Slusser 0 Reputation points
2025-04-24T22:08:35.2433333+00:00

EDIT: this has solved itself and is no longer an active issue of mine.

I have been having issues with Microsoft Authenticator when I try to log in to Azure portal. My account should be linked to my personal Microsoft account, which means that I cannot log in when prompted to log in with a work or school account. When I first added the account to Authenticator, I was having initial problems with signing in. I decided to remove the account in the app and tried to add it again. When I went to start the process of adding the account again, it asked me to confirm that the code it was giving me matched the code in the Authenticator app. On my phone, I was receiving an error that there was an issue and that I should attempt to try adding the account again. The problem with this is that I cannot add the account to Authenticator without signing into the Azure portal, or at least there is no way to do this as far as I know. I tried deleting the app, reinstalling it, and linking my account again, but now I do not get any notifications when I try to sign into the portal.

I would love to know how I can get this issue resolved because, as far as I know, there is no way for me to log in to the portal without using the Authenticator app.

Microsoft Security | Microsoft Authenticator
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