Mail Action required: Make a purchase by May 26, 2025 to continue using your tenant

MA 0 Reputation points
2025-04-25T21:08:12.1466667+00:00

Hello, I received an email asking me to make a purchase by May 26, 2025 to continue using my tenant.

  • is this spam or a legitimate email?
  • what does losing my current Microsoft Entra ID tenant imply? Can I keep accessing my Word documents?

Thank you!

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Bandela Siri Chandana 2,970 Reputation points Microsoft External Staff Moderator
    2025-04-25T21:41:20.62+00:00

    Hi @MA
    I Understand that the email you received from Microsoft regarding your Microsoft Entra ID tenant. It is not spam. You can access your documents.

    To continue using your tenant, you need to make a purchase by May 26, 2025. If you don't make a purchase before this date, your next purchase with Microsoft will require a new Microsoft Entra ID tenant to continue using Microsoft services.  Please note that this email does not affect your data or accounts. If no purchase is made by the deadline, your current tenant will become inaccessible. 

    Hope this helps. Do let us know if you have any further queries. 

    If this answers your query, do click `Accept Answer` and `Yes`.


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