FSRM Access-Denied Message

Question

I have an issue while configuring access-denied message in FSRM. The problem is the following: and i can't use mailto predicate in a href tag. Link is valid but it does nothing while clicking.
HTTP hyperlink works.
So <a href="url">link</a> - works in access-denied message
<a href="mailto:******@address.com">link</a> does not
I've checked that hyperlink has correct format and it works in html documet (outlook opens with new message), but not in access-denied message. Links to http-sites work
also verified that outlook is default program to open mailto links

Didn't find any limitations about the case. Access-denied message formatting considerations provides that it is possible to use html <a>-tag.

Answer 1

Hi,
Thanks for your detailed description! Since I cannot find much information about your issue and the research forum can do is limited, if you want to know the root cause, it is suggested to go to open a case in the following link so that a dedicated Support Professional can assist you in a more efficient manner.  
https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

Thanks for your time!
Best Regards,
Mico Mi

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