Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,837 questions
I reset my phone to factory settings and lost the authenticator data.
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Israel Peréz
15
Reputation points
I reset my phone to factory settings and lost the login information for an account that uses two-step verification. That account uses a six-digit code that is sent to the authenticator. However, when I reset my phone to factory settings, the authenticator no longer received that code. What can I do?
Microsoft Authenticator
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