Getting Notifications for Work Item Type Changes in Azure DevOps

Question

How can notifications be set up for changes in work item types, such as when a Product Backlog item is changed to a bug and vice versa? Attempts were made to use the notification template for Work and to create a rule on the work item, but the correct field or operator wasn't identified. Is there an alternative method to achieve this?

Answer 1

Hi Mary Dowling,

An Easy option I found is to set the notification from Notifications Template.

• I am able to set the Notification without any filter criteria (if any worktime is changed).

• I can see the mail triggered when any action item is changed.

• In your case, as you have requirement to change Product Backlog to a specific value, then make sure the Product Backlog field is available in the work item list.

Another alternative option is to use Power Automate.

Thanks @VinodSoni for the clear explanation.

This option is more flexible and user friendly to send notifications.

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Hope this helps

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