New account created, login to find "Interaction required" , access token and random directories

Crypto Jvnkie 20 Reputation points
2025-04-28T21:45:13.09+00:00

Hi ,

Good day everyone !

Having just created a fresh new account, I logged in only to find myself bombarded with the "Interaction required" dialog forcing me to "sign in again" despite the ignore button.

FYIP all I did was log in. How do I fix this ? Any help is greatly appreciated !

So far I've tried:

-Incognito (still the same)

-Deleting cookies/site-data (still persists)

User's image Copied details below:

{
  "sessionId": "40feae7c89e94b32b4fd5bb955e52a44",
  "errors": [
    {
      "errorMessage": "interaction_required: AADSTS160021: Application requested a user session which does not exist. Trace ID: 7eaf6617-94f1-435c-ac60-b70255270e00 Correlation ID: ad6a73fd-ec3a-451a-91aa-a555ffb07bb3 Timestamp: 2025-04-28 21:39:51Z",
      "clientId": "74658136-14ec-4630-ad9b-26e160ff0fc6",
      "scopes": [
        "a57aca87-cbc0-4f3c-8b9e-dc095fdc8978/.default"
      ]
    }
  ]
}

Noticed this, if it could be of help troubleshooting:

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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Accepted answer
  1. Akhilesh Vallamkonda 14,725 Reputation points Microsoft External Staff Moderator
    2025-04-29T05:01:26.8633333+00:00

    Hi @Crypto Jvnkie

    I understand that you have created a new account, and you are facing issue when login to the new account.
    For better understanding may I know where you have created the account, and which endpoint or portal you are using to login.

    If you are trying to login with Azure portal or Entra portal, by using your personal Microsoft Accounts (Outlook, Hotmail or OneDrive), and you are getting error code like AADSTS160021/AADSTS16000/AADSTS50020. This behavior is expected because your personal account is connected to the Microsoft Services tenant by default. In this tenant, there is no linked directory for performing any actions such as creating new users, groups, enterprise applications, and so on.
    To perform administrative actions, you must have administrative access to the tenant.
    For this purpose, you need to create Azure account which will get your own tenant rather than using the Microsoft Services (f8cdef31-a31e-4b4a-93e4-5f571e91255a) tenant.

    To create a new tenant, go to the URL https://azure.microsoft.com/en-us/free/ follow the onscreen instructions to create a free Azure account.
    When you create an Azure account you will get a new tenant, and you will be assigned with Global Administrator privilege role by default, this role allows to have full access to all the options in that tenant.

    Hope this helps. Do let us know if you have any further queries by responding in the comments section.


    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

    1 person found this answer helpful.
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