Event 300 on Office 2016 - failing to activate

William Cook 0 Reputation points
2025-04-29T02:16:41.7466667+00:00

Recently my desktop died. The old DeskTop was running win10 and I had office 2015 installed. I cloned the disk from the old DT and moved it to a new computer which is running win11. When I go to run the office products, it tells me i need to activite office. I choose to use the option to activate online. But I keep getting this error below: What is causing the error and how can I fix it?

================================================================

ERROR

================================================================

Log Name: OAlerts

Source: Microsoft Office 16 Alerts

Date: 4/28/2025 7:00:52 PM

Event ID: 300

Task Category: None

Level: Information

Keywords: Classic

User: N/A

Computer: DESKTOP-JV9V8OR

Description:

Microsoft Outlook

We're sorry, something went wrong and we can't do this for you right now. Please try again later. ( 0xC004C060 )

P1: 701910

P2: 16.0.18623.20208

P3:

P4:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft Office 16 Alerts" />

<EventID Qualifiers="0">300</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2025-04-29T02:00:52.3711735Z" />

<EventRecordID>93</EventRecordID>

<Correlation />

<Execution ProcessID="25364" ThreadID="0" />

<Channel>OAlerts</Channel>

<Computer>DESKTOP-JV9V8OR</Computer>

<Security />

</System>

<EventData>

<Data>Microsoft Outlook

</Data>

<Data>We're sorry, something went wrong and we can't do this for you right now. Please try again later. ( 0xC004C060 )

</Data>

<Data>701910

</Data>

<Data>16.0.18623.20208

</Data>

<Data>

</Data>

<Data>

</Data>

</EventData>

</Event>

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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