@Yanique French
Hi,
If you’re not getting alerts from Nest, make sure that your devices are online, that you’ve set up notifications in the Nest app and the Home app, and that your phone isn’t set to block Nest app notifications. Also check that your Nest emails aren’t in the junk folder.
For your reference:
https://support.google.com/googlenest/answer/9296548?hl=en
Note: This is a third-party link and we do not have any guarantees on this website. And Microsoft does not make any guarantees about the content.
Hope above information can help you.
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