Password hash sync not immediately syncing changes

Question

Hello,

We moved our Entra Connect from one server to another. We have the old server set to staging and the new server active. We have noticed that the password sync between AD changes and Entra are not instantly syncing like we used to experience. Password hash sync is enabled on the new server but the sync is only occurring every 30 minutes. Previously it would sync within 2 minutes.

Answer 1

Hi @pb_jberg
I understand that you have password hash sync issue, sync between AD changes and Entra ID are not instantly syncing.
Could you please check and try with the below steps and see it can help.

• Check the status of synchronization scheduler and see is your

SyncCycleEnabled: True
If it shows false change, it to "True" by using the Set-ADSyncScheduler -SyncCycleEnabled $true .

• While you are configuring the new server did you check the box to Start the synchronization process when configuration completes
  
• Check the Event ID messages in Event Viewer and see is there any error with Event ID.

Also, please follow below troubleshoot guide for password hash synchronization.
No passwords are synchronized: troubleshoot by using the troubleshooting task
No passwords are synchronized: manual troubleshooting step

Hope this helps. If you still do not see enough information to isolate the issue, please let me know in the comment section.

If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Answer 2

Have you tried unchecking the option for PHS, saving it though the wizard then re-enabling the option and applying again.

Answer 3

This has been resolved. We had our Entra Connect Sync running at our colocation. There must have been some issues with password replication. As soon as we moved it back to our primary datacenter, password sync was instantaneous.