My subscription is not updated to pay-as-you-go

Question

My subscription is not updated to pay-as-you-go, its been more than 12hours I have upgraded from free tier to Pay-as-you-go

Answer 1

Hi azeez

We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

Below are the steps how to Verify Subscription Status-

• Sign in to the Azure portal
• Navigate to Subscriptions.
• Check if your subscription is listed as "Pay-As-You-Go" under the Offer column.
• Ensure the Status is Active.

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/upgrade-azure-subscription?source=recommendations

If the issue persists, contact Azure Support:

Please follow my instructions below to create free billing support request and avoid getting stuck in endless loop. Please let me know if you run into any issues.

Here is the link to raise a Microsoft support ticket Azure Billing Support they will assist you to resolve your query.

1.Go to Azure Portal -> Click on help+support -> create a support request

2. If you see Support AI Assistant as shown below, click Switch to classic experience button on right. If not, proceed to step #3

3.On left, enter subscription management in the box and click Go and select service

4.Select the subscription and You will see some suggestions to resolve your issue. If none of those apply, please see the steps below.

5.Scroll down the suggestions and you will see an option to Contact support -> create a

support request.

6.Select Subscription Management and provide the details requested.

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