Runbook Not Processing Emails Correctly

Question

The runbook is not processing all emails as expected, even when the volume of emails is lower than usual. What steps can be taken to troubleshoot this issue?

Answer 1

Hello Abdulaziz Yassin,

The issue is with the runbook python script you are trying to execute. Because I have tested with couple of runbooks and it worked fine as expected.

Can you try below sample code once if this is sending emails correctly.

import smtplib

from email.mime.text import MIMEText

def send_email(to_address, subject, body):

msg = MIMEText(body)

msg['Subject'] = 'subject'

msg['From'] = '<mailid>'

msg['To'] = to_address

with smtplib.SMTP('smtp.office365.com', 587) as server:

    server.starttls()

    server.login('******@domain.com', 'password')

    server.sendmail(msg['From'], [msg['To']], msg.as_string())

If this is helpful, please click on Accept Answer and upvote it. If you still have any queries further, please click on comment.

Answer 2

Thanks for following upp, we tested the code shared by you and this is the result: