Hello @Ola Ingvarsson ,
We have received an update from our product team regarding the issue. It has been confirmed that there is a backend bug which causes the system to compare message IDs in different formats. Due to this mismatch, the system is unable to locate the correct message and responds with a 404 Not Found error.
At this time, there is no ETA for the resolution of this issue. However, please rest assured that our team is actively monitoring the situation, and we will keep you informed as soon as a fix is implemented.
We appreciate your patience and understanding. Please feel free to reach out if you have any further questions or concerns via comments
Thank you