How to change retention of Deleted folder in Microsoft 365 email

Question

How to change retention of Deleted folder in Microsoft 365 email

SAF Inc 0

I am trying to find Deleted messages for a 5 year period which is longer than the current retention period. I have Admin access.

Anonymous

2025-05-12T02:54:24.04+00:00

Hi @SAF Inc ,

Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
Anonymous

2025-05-14T02:38:09.35+00:00

Hi SAF Inc,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.

1 answer

Your answer

Anonymous

2025-05-12T02:54:24.04+00:00

Hi @SAF Inc ,

Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
Anonymous

2025-05-14T02:38:09.35+00:00

Hi SAF Inc,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.

Answer 1

Hi @SAF Inc ,

Welcome to our forum!

Microsoft 365 permanently purges data after retention periods expire. If no retention policies, legal holds, or backups were configured during the 5-year period, recovery is likely impossible.

Changing retention policies only affects future data, it cannot retroactively recover already-purged content.

Given this situation, you can submit a data recovery request via:

Microsoft 365 Admin Center > Support > New Service Request.

Thanks for your support and understanding!

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How to change retention of Deleted folder in Microsoft 365 email

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