How do I get the video to play for "Visualize Data"?

Question

How do I get the video to play for "Visualize Data"?

Sarah Kapitanek 5

Within "Getting started with data analytics I am receiving a "Playback Error" when attempting to view the video under "Visualize Data". How can this be corrected so that I can watch the video and continue the coursework?

Pradeep M 8,815 Reputation points Microsoft External Staff Moderator

2025-05-12T04:51:04.8233333+00:00

Hi Sarah Kapitanek,

We reached out to our internal team regarding the issue, and we will get back to you soon.
Syed Saleem Peera 12,745 Reputation points Microsoft External Staff Moderator

2025-05-14T12:36:53.3333333+00:00

Hello Sarah Kapitanek,

Thanks for bringing this to our notice.

Our team is aware of this issue and is actively working on a solution. In the meantime, we ask that you complete the other units/modules in the learn paths.

We will provide updates as soon as we have more information. Thank you for your patience and understanding.
abdullah hussaini 0 Reputation points

2025-05-17T11:20:15.1033333+00:00
Use a Modern Browser – Ensure you're using Microsoft Edge or Google Chrome.

Try Incognito Mode – Open the video in a private browsing window to rule out extension conflicts.

Clear Cache & Cookies – Sometimes, stored data can interfere with video playback.

Disable Hardware Acceleration – In your browser settings, turning this off may resolve playback issues.

Check Your Internet Connection – A slow connection might prevent the video from loading properly.

1 answer

Your answer

Pradeep M 8,815 Reputation points Microsoft External Staff Moderator

2025-05-12T04:51:04.8233333+00:00

Hi Sarah Kapitanek,

We reached out to our internal team regarding the issue, and we will get back to you soon.
Syed Saleem Peera 12,745 Reputation points Microsoft External Staff Moderator

2025-05-14T12:36:53.3333333+00:00

Hello Sarah Kapitanek,

Thanks for bringing this to our notice.

Our team is aware of this issue and is actively working on a solution. In the meantime, we ask that you complete the other units/modules in the learn paths.

We will provide updates as soon as we have more information. Thank you for your patience and understanding.
abdullah hussaini 0 Reputation points

2025-05-17T11:20:15.1033333+00:00

Use a Modern Browser – Ensure you're using Microsoft Edge or Google Chrome.

Try Incognito Mode – Open the video in a private browsing window to rule out extension conflicts.

Clear Cache & Cookies – Sometimes, stored data can interfere with video playback.

Disable Hardware Acceleration – In your browser settings, turning this off may resolve playback issues.

Check Your Internet Connection – A slow connection might prevent the video from loading properly.

Answer 1

Syed Saleem Peera 12,745 Microsoft External Staff Moderator

Hello Sarah Kapitanek,

Thanks for your patience.

The playback issue in the Visualize Data unit has now been resolved. You should be able to view the content without any errors. Please refer to the screenshot below.

User's image If you are still facing any issue, please let us know in the comments. We are glad to help you.

Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.

Thank you.

abdullah hussaini 0 Reputation points

2025-05-17T11:21:48.0866667+00:00

Accept Answer
Syed Saleem Peera 12,745 Reputation points Microsoft External Staff Moderator

2025-05-19T04:59:02.43+00:00

Hi Sarah Kapitanek,

Just checking in to see if you had a chance to see the previous answer. Please let me know if it was helpful and don't hesitate to reach out to us if you face any issue.

Please don’t forget to Accept Answer and Yes for "was this answer helpful" wherever the information provided helps you, this can be beneficial to other community members.

Thank you.

Share via

How do I get the video to play for "Visualize Data"?

1 answer

Your answer