azure free trial

Question

azure free trial

Katusha97 0

Hello. I registered for the Azure free trial. I had never used it before, but I’m getting an issue saying that I’m not eligible for a free Azure account.

Pranay Reddy Madireddy 6,180 Reputation points Microsoft External Staff Moderator

2025-05-14T08:56:21.7833333+00:00

Hi Katusha97
I have reached out to you in a private message

1 answer

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Pranay Reddy Madireddy 6,180 Reputation points Microsoft External Staff Moderator

2025-05-14T08:56:21.7833333+00:00

Hi Katusha97
I have reached out to you in a private message

Answer 1

Andreas Baumgarten 123.7K MVP Volunteer Moderator

Hi @Katusha97 ,

please take a look here: You see the message 'You are not eligible for an Azure subscription'

Basically the provided email address, credit card and addresses should be correct and unique.

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten

Katusha97 0 Reputation points

2025-05-11T16:45:06.19+00:00

Yes, my email address, credit card and addresses are correct and unique, but I still seeing

'You are not eligible for an Azure subscription'
Andreas Baumgarten 123.7K Reputation points MVP Volunteer Moderator

2025-05-11T17:31:25.6466667+00:00

Hi @Katusha97 ,

and you never had any Azure Subscription registered with the name, address and credit card before?

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten
Katusha97 0 Reputation points

2025-05-11T18:25:28.8866667+00:00

Yess, I never had before any Azure Subscription with my name, address and this credit card before.
Katusha97 0 Reputation points

2025-05-12T17:53:39.5066667+00:00

How I can fix it??
Vinod Pittala 4,250 Reputation points Microsoft External Staff Moderator

2025-05-12T19:40:00.7466667+00:00
Hello Katusha97,

There could be several reasons why you are not eligible for a free Azure account. Here are a few possible reasons:

You may have already used up your free trial period: Azure offers a free trial period of 12 months for new customers. If you have already used up your free trial period, you may not be eligible for another free account.

You may have already signed up for a free account with the same email address: Each email address can only be used once to sign up for a free Azure account. If you have already signed up with the same email address, you may not be able to sign up again.

You may have provided invalid or incomplete information during the sign-up process: Azure requires certain information to verify your identity and eligibility for a free account. If you provided incorrect or incomplete information during the sign-up process, your account may not have been approved.

You may be located in a country or region that is not eligible for a free account: Azure offers free accounts in certain countries and regions. According to the Azure Free Account FAQ, this is available internationally in all countries where Azure is commercially available (which includes 140 countries/regions). If you are located in a country or region that is not eligible for a free account, you may not be able to sign up for one.

Also You can follow the steps using the link: https://learn.microsoft.com/en-us/training/modules/create-an-azure-account/

If you are still having issues with your account, you may want to contact Azure support for further assistance.

Support: create a support request

Hope this helps!

Thanks
Vinod Pittala 4,250 Reputation points Microsoft External Staff Moderator

2025-05-13T20:31:18.51+00:00

Hello Katusha97,

I wanted to follow up on the answer I provided regarding the issue you encountered. Have you had a chance to review it? I would like to ensure that the issue has been resolved to your satisfaction or if there is any further assistance you might need.

Please don't hesitate to reach out, as we are always here to help and support you.

Thank you
Vinod Pittala 4,250 Reputation points Microsoft External Staff Moderator

2025-05-15T00:20:36.8866667+00:00

Hello Katusha97,

I have reached out you over private message, please respond.

Thank you

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