Authenticator code problem

Question

Not getting the authentication code with my institute ID. Without the code I am not able to login to my github account.

Answer 1

Solution to resolve the Authenticator code problem

Step-by-Step Troubleshooting

1. Check the Authenticator App

If you use Microsoft Authenticator, Google Authenticator, or Authy, open the app on your phone.

Make sure you're looking at the correct GitHub account (if you have multiple).

Codes change every 30 seconds, so use the most recent one.

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2. No Code in the Authenticator App? You might have:

Reinstalled or reset your phone

Deleted the authenticator profile

Not set it up properly in the first place

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Recovery Options

Option 1: Use GitHub Recovery Codes If you saved recovery codes when you set up 2FA:

Go to the GitHub login page.

Click "Enter a two-factor recovery code."

Enter one of your saved recovery codes.

Note: Each recovery code can only be used once.

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Option 2: Check for Email-Based MFA (if enabled) Sometimes GitHub sends a backup code to your registered email:

Check your spam or junk folders

Search for messages from ******@github.com

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Option 3: Account Recovery via GitHub Support If you don’t have access to the authenticator app, recovery codes, or email-based verification:

You must contact GitHub Support for account recovery:

Visit: GitHub Support - Account Recovery Provide:

Your GitHub username

Email address used

Proof of account ownership (if requested)

Tips to Avoid Future Lockouts:

Save recovery codes securely (e.g., password manager)

Enable backup 2FA methods (such as SMS or a secondary device)

• Register a second authenticator app if possible. For reference: https://answers.microsoft.com/en-us/msoffice/forum/all/not-receiving-any-code-in-authenticator-appunable/5299f7ff-5208-4b24-b0da-f829cc785cb9