how to fix playback error

Melinda Pocsai 0

Hi,

Degreed Data Analytics course is unable to play videos.

How to fix it?

Thank you

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J N S S Kasyap 3,625 Reputation points Microsoft External Staff Moderator

2025-05-12T12:18:58.04+00:00
Hi @Melinda Pocsai

It sounds like you're having trouble playing videos in the Degreed Data Analytics course. This can be pretty frustrating, but don't worry—here's what you can check:

Codec Issue: The error might be related to codecs. Make sure that your media player can download codecs automatically. If you're using Windows Media Player, go to Tools > Options > Player tab, then check the box for Download codecs automatically. After that, try playing the video again.

Try a Different Browser or Player: Sometimes, the browser or media player you're using might have issues. Try using a different browser or media player to see if that resolves the playback issue.

Check Your Network Connection: Ensure your internet connection is stable. A poor connection could lead to playback errors.

Update Your Browser/Player: Make sure that your browser or media player is up to date, as an outdated version might cause playback issues.

Disable Extensions: If you're using a browser, try disabling any extensions that might interfere with video playback.

I hope this info helpful

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