Azure Document Intelligence API Version 2024-11-30 is taking more than 30 minutes for analysis.

Question

Azure Document Intelligence API Version 2024-11-30 is taking more than 30 minutes for analysis. It is behaving like this from more than 1 hour

Answer 1

Hi @Chamakuri, MahendraFirst, check the Azure status page to see if there are any ongoing outages or known issues that could be affecting the Document Intelligence service.

Often, the processing time can be affected by the size of the documents and their complexity. If you're working with larger files or documents with a lot of pages, this can contribute to longer processing times. Try to monitor the size and content to see if they might be the culprit.

Utilize the Azure portal to review the latency metrics for your resources. Go to the Insights section and monitor the Request latency to see if there are any spikes or patterns that match your delays. https://learn.microsoft.com/en-us/azure/ai-services/document-intelligence/concept/troubleshoot-latency?view=doc-intel-4.0.0#set-a-latency-alert-in-the-azure-portal

Remember that the Document Intelligence API supports asynchronous operations. If your request is taking longer than expected, make sure to retrieve using the provided request ID and check back later Since you mentioned the problem seems isolated to your custom models, review the configuration and ensure everything is set up correctly. Sometimes, minor changes or data issues can lead to unexpected behavior.

Refer the documentation https://learn.microsoft.com/en-us/azure/ai-services/document-intelligence/concept/troubleshoot-latency?view=doc-intel-4.0.0

Hope these helps you. Thank you!