Not able to Install NVIDIA Driver on Ubuntu 22.04 LTS {Standard NV36ads A10 v5 (36 vcpus, 440 GiB memory)}

Question

Hi there,

I have deployed this machine, "Standard NV36ads A10 v5 (36 vcpus, 440 GiB memory)" on Ubuntu 22.04 LTS. I have tried installing the NVIDIA GPU Driver extension from the Azure panel itself but I am getting the following error

{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/arm-deployment-operations for usage details.","details":[{"code":"VMExtensionProvisioningError","message":"VM has reported a failure when processing extension 'NvidiaGpuDriverLinux' (publisher 'Microsoft.HpcCompute' and type 'NvidiaGpuDriverLinux'). Error message: 'Installation failed. Exit code 14'. More information on troubleshooting is available at https://aka.ms/VMExtensionNvidiaGpuDriverLinuxTroubleshoot. "}]}

I have tried manually installing NVIDIA GPU Driver through SSH by following some of the docs available publically such as

https://developer.nvidia.com/cuda-downloads?target_os=Linux&target_arch=x86_64&Distribution=Ubuntu&target_version=22.04&target_type=deb_local

https://learn.microsoft.com/en-us/azure/virtual-machines/extensions/hpccompute-gpu-linux

But still getting this error "_NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running."

*Please check this issue as soon as possible. *_

Thanks

Answer 1

Hi Arman Ali,
Based on your query,
When you trying to install nvidia drivers on the ubuntu there is supporting OS mentioned below
Installing NVIDIA drivers via the Azure extension**: The extension only supports Linux Ubuntu 20.04 LTS, meaning users can install drivers automatically through Azure without manual steps.
Please refer below SS & documentation once
Operating system

1. Installing NVIDIA drivers manually: If users are running Ubuntu 22.04 LTS or later, they must install the drivers manually, as the Azure extension does not support automatic installation for these versions.
   Please refer the SS & documentation
   Install NVIDIA GPU drivers on N-series VMs running Linux

To install manually, they should first update the system:

sudo apt update && sudo apt upgrade -y

Then, they need to install the required dependencies:

sudo apt install -y ubuntu-drivers-common

Next, they should install the recommended driver automatically:

sudo ubuntu-drivers install

Or if they prefer a specific version, they can use:

sudo apt install nvidia-driver-XXX

After installation, the system must be rebooted:

sudo reboot

Then they can verify the installation:

nvidia-smi

If you have any further query, please let me know still you're facing the issue tag me comment will help you as needed.!
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