unable to login to microsoft account

Trupti Kerawalla 1 Reputation point
2021-01-11T20:06:42.167+00:00

getting error:
contacted pearson they said need one time sing on from microsoft so they cant help need to connect microsoft
getting below error while sign in on microsoft login page:

URL login:
https://login.microsoftonline.com/common/oauth2/authorize?client_id=b9c392b1-7049-4d6c-86bf-9bb91214900d&redirect_uri=https%3A%2F%2Fexamregistrationapiappservice.trafficmanager.net%2F&response_type=code%20id_token&scope=openid%20profile&state=OpenIdConnect.AuthenticationProperties%3DIv7_tYKd92eKnfC_IXj9AZ5yIKyX1kW7leA1cBWLqE5a6pDZwcTjiKck9sHx9LF9APm44p1aHX6lM5iS5IKORlccZzC4rX06ydD4UZr5fVSHIzlbSyORQSxEdRKwQhf6lWVIIrhDw-73JsbfegC-BrO6cIC7bi5NFRrrRxEzOiH1FCLFCYD8IqV7MiUO2sz79wJ7xiYv_v7LAfsqC0r_nh3RlvZOUPGYlDqtfXcmOXXUKwjWQ5WP-zcmDel6GxJxN8xpFHuvpiJ4r_XYswrNcmmO86oxX6xPO6inNcrhKZLWQ64yG9oN35lQ6k3MxK0WRtBzwT5wqu1Gq9CYvBxjNFpxBC5eHp5rWcNYIrq8NJiK_fswaIUECwdHeBkHO2x0wvaIhfN0dD-QE-eh6nnca525fQocR1HpfyVIqa52OLixQucVy-Of0BkYU4uRcI7v6Z3TPCQwJyIVlBEZ4g2VWn-V-_gQdC0z6MryszxFaotiQfQsMI5cuGhPEbIen_mniJ-qXUiuyxGNmRwIlNHA7oQqqO1-muri4o6bMxTzbD1vdLE2SYBoz232xBtEGh_7iYhELagfnkab0q_MC2unQnBpCD-N4WYYB-xaCB5HOfHGF9bQZYzl0Wk47xI44YKIrM9xSJq4J6-OgcwL1x3lRw&response_mode=form_post&nonce=637459906787588460.YjE1ODdkZGUtZTJiOC00OTlhLWIyYmItMmMxMDMzMTIxMzIzM2I3NGQ4YzYtNDQzNi00Y2RmLTk2OWMtZTQ2NDc3ZjNlMTg0&x-client-SKU=ID_NET461&x-client-ver=5.3.0.0

Getting below error:

Request Id: dcee5b48-8145-43cf-8ae1-07d7d566b200
Correlation Id: ec2c4127-cc8b-4a39-a675-3171e6067992
Timestamp: 2021-01-11T19:38:15Z
Message: AADSTS50020: User account 'tk071228@Stuff .com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b9c392b1-7049-4d6c-86bf-9bb91214900d'(Microsoft Learning Identity Service) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

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  1. Dave Patrick 426.1K Reputation points MVP
    2021-01-11T20:08:21.617+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
    Exams/Exam Registration/General Registration Questions
    Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
    Pearson VUE Customer service
    Pearson VUE contact / chat

    --please don't forget to Accept as answer if the reply is helpful--

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