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I have recently changed my phone and don’t have an access to the old one right now. I am trying to sign in to my Microsoft account and I was asked to get a code from the Microsoft Authenticator. However when I go to the Microsoft Authorizator app I required to sign in on it too. However could I solve this problem. I tried another ways to sign in but It requires either a code from the application or a password-key, but I don’t have an access to the application.
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Hi,
In the Authenticator App, you have option to backup information and if it is enable, in the new phone you need to install Authentication App and login with the backup account to restore data. Otherwise, in the menu you have option to sign in with other options, if you select that do you see options like login with phone number or similar?